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I can't log into Virgin TV Go

I can't log into Virgin TV Go. I entered all the correct details yet it's just not working. 

I used the Virgin customer service text service for help. Six hours later they have not solved the problem and have barely replied. Such shocking service.

It makes me so cross that I pay the best part of £100 to Virgin each month yet the service is so poor. 

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Re: I can't log into Virgin TV Go

Hi Linda,

there are currently issues with TV Go which VM are aware of.  If you click the Check service status at the top of this page you will see the latest update.

The message states 

Customers using our TV Go service may have an issue streaming some channels and may get an Error message upgrade to watch. We are sorry about this, our engineers are looking at fixing this as soon as possible.

Different people are having differing issues, some are unable to login, some are unable to play boxsets etc

At the time of posting this  the Fix estimate is 02 July 12:00


The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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