I've not been able to log into my Virgin Tv Go account online or the App.
The error code I get is: Sign in is currently not possible. Please check back soon.
Please help asap please!!!!
Is any employee of virgin media going to answer this?????
In due course they will. VM staff response times are currently around a week or so from first posting.
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A week?! That's outrageously poor, even when making allowances for the current situation
Good Afternoon jackoswacko,
We're sorry to see that you've been having issues logging into your TV Go account
Can you please advise me if this is on going or if this has now been resolved?
If this is still on going, can you tell me if you've been able to try alternative browser on the online account, or alternative devices when using the application?
Hi. This is still ongoing. It's so frustrating paying for a service I can't use properly.
I have tried on multiple devices and tried 3 browsers and even tried incognito mode too.
Really sorry about this and the delay in replying.
I'll pop you a personal message so we can reset them from here.
I look forward to hearing back from you soon.