Virgin Media Community

[jrk8028vir]

How many devices can you have i have reached four and it has maxed out yet on the tv go app it says you can have 5 and it says 5 registered but it only shows 4. PUZZLING.

[Tom_F]

HI jrk8028vir, thanks for getting in touch - sorry for the delay getting back to you.

If you're still having problems with this now I can help reset the registered devices - just send me a PM confirming your account number and we'll get back to you asap.

Tom

[jrk8028vir]

That did'nt answer the question how many devices can you have 4 or 5 as it says on the screen. Mine maxed out at 4 saying i had registered 5 with only 4 clearly in the list.So i ask again how many devices if its 5 then there is clearly something wrong and it needs resetting.