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lewisp91
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How do i report a fault VM on tv go?

So comes on VM how on earth do i report a fault with the tv go services that i pay for? I tried ringing Vm who sent me on a merry dance through a menu system i could not speak to a person and they ended up resetting my box so i guess once more lost recorded programmes.

HOW DO I TALK TO A PERSON. CORONA VIRUS IS NOT AN EXCUSE AS THIS CAN ALL BE DONE ON LINE. IT MAKES NO DIFFERENCE WEBSTER SUPPORT WORKERS ARE BASED.

 

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apcyberax
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Re: How do i report a fault VM on tv go?

tv go is not a paid for service. its a free addon to the TV service.
you can report faults by phone to on the forum
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lewisp91
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Re: How do i report a fault VM on tv go?

Rubbish

I'm paying a fortune for the tv service and that's an advertised part of it. There are pages and pages debited to the uselessness of tv go in this community. 

Please read my original post again. You see the bit where you cannot speak to anyone in VM?

When are VM going to get but tv go to work and stop re-registering devices without unique names.

JUST TO MAKE IT CLEAR YOU CANNOT SPEAK TO VM ABOUT TV GO YOU CANNOT GET THROUGH THE MENU SYSTEM WITHOUT IT HASHING UP ON YOU.

 

 

 

 

 

 

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