Virgin Media Community

[f300]

Hello,

The subtitles on "Terry Pratchett's The Hogfather" are not synced correctly with the audio. The subtitles are displayed about 10 seconds too early on both Episode 1 and Episode 2. This occurs both online on the TV Go website and On Demand on our TiVo box.

Link to programme: https://virgintvgo.virginmedia.com/en/movies-and-series/vod-asset.html/crid%3A~~2F~~2Fog.libertyglob...

Thanks

[John_GS · Accepted solution]

Hi f300

Thanks for posting. Really sorry to hear of the audio - subtitle issue. I've raised it here now and it'll be solved asap.

Thanks for bringing this to our attention.

Best,