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Iancarroll
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Having problems watching sky sports football on virgin go

Hi I’m having problems watching football on my phone on virgin go app

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BenMcr
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Re: Having problems watching sky sports football on virgin go

Can you give more details on the issue please? What's happening?
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I work for Virgin Media - but all opinions posted here are my own
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japitts
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Re: Having problems watching sky sports football on virgin go

And the problem is?.... (You've not said)

Edit: posts crossed with Ben...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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newapollo
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Re: Having problems watching sky sports football on virgin go

Hi @Iancarroll 

 

Unless you were trying to watch a game on Sky Showcase which is available in SD on all packages except Player and  Mixit (which generally doesn't show football, yesterdays game was an exception) then you need to download and use the Sky Sports app, and log in with your VM credentials .

 

Dave

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Iancarroll
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Re: Having problems watching sky sports football on virgin go

Hi when I’ve logged into the sky sports app via virgin go app it says device limit reached contact your service provider. I can watch everything on the virgin app including football on bt sports but it’s just sky I have an issue with

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newapollo
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Re: Having problems watching sky sports football on virgin go

Hi again @Iancarroll 

Open an incognito browser window and go to https://manage-virgintvgo.virginmedia.com/skydevices 

You can then manage your devices as per the screen shot below.

EDIT you might need to change https to http

sky devicessky devices

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Iancarroll
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Re: Having problems watching sky sports football on virgin go

You my friend are an absolute genius thank you very much. 👍

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