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barnabashill
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Go Tv app

I have not been able to watch anything on the go tv app , always comes up with ‘sorry it is not possible to play this ‘

having asked by email ,hung on the phone for an hour to talk to someone who did not fix the problem , and left me on hold until it automatically cut off. I am wondering whether there is a solution to this problem.

Has any body here actually found a solution? 
I use an iPhone 11 Pro and an iPad 11 pro both do not play any programs anywhere even at home.

 

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Gareth_L
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Re: Go Tv app

Hello barnabashill

Sorry to hear about this issue 

Have you been able to view this before with out any issues
I am more than happy to take a look at this for you tough
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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barnabashill
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Re: Go Tv app

Hi Garath 

thanks for replying 

I have not been able to view anything, even after reinstalling it a couple of times.

I now realise I can use the tv controller app to download shows to watch, on other devices.

but still no joy with the tv go app.

I have not received a message yet to go through the security with you privately.

many thanks 

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Gareth_L
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Re: Go Tv app

Sorry barnabashill

Can you please check now 

Gareth_L

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John_GS
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Re: Go Tv app

Hi @barnabashill

 

Thanks for the message.

 

Please do not ring the team. just pop us a post publicly on here and we can check the ticket reference for you 🙂

 

Kind regards,

John_GS
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