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Rodbarajas
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Get error message on 4od

Sorry not sure if right place to post

 

got a jvc smart tv and on virgin media wifi

 

whenever I use all4 (on demand channel 4 service) - the adverts play but then it comes up with error 011 message

anyone had this and resolved it

cheers

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Melissa_F
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Re: Get error message on 4od

Hi Rodbarajas,

 

Thanks for your post and welcome to the community. 

 

I'm sorry you're having problems with 4od. 

 

Whilst this isn't a problem with our services, it does seem to be a common issue when looking online. 

 

A lot of people have mentioned a factory reset of the TV has helped but this isn't guaranteed.

 

Thanks

 

Melissa

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