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ShockingServic3
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Failing to Login to Virgin TV Go - sub account?

 

I used Virgin GO on Saturday 4 Jul. No problems, everything fine. I then tried to use it again the following day only to find that I have to sign in. When I do so I get the above error message, despite using the same email address I always use. After looking at message boards it’s clear that this is not a new problem.

What has gone wrong, why, and what are you doing about a problem that is obviously long standing and known?

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