Virgin Media Community

[VMViewer]

Does anyone know the purpose of all the empty channel folders on Virgin TV Go?

Examples include:

• All4
• Channel 5
• ITV Hub
• Sky Documentaries
• Sky Nature
• Sky Sports
• Smithsonian Channel
• Virgin Movies ('Store Rent') 
• VM Store UK ('Store Buy')

The all display 'Sorry - we didn't find anything'

[Gareth_L]

Hello VMViewer

I can go away and ask the question for you 

I just need o ask what device you are using and what version of the app you are using please 

Gareth_L

[VMViewer]

Hi @Gareth_L

This is via the website (https://virgintvgo.virginmedia.com/en/movies-and-series/channels.html) and all versions of the app.

[VMViewer]

Any update on this @Gareth_L?

Virgin TV Go (both the website and the app) has more of these empty folders than ever before:

• Alibi
• All4
• Dave
• Drama
• Eden
• Eurosport
• FOX
• Gold
• ITV Hub
• Lifetime
• Sky Documentaries
• Sky Nature
• Sky Sports
• Virgin Movies 'Store Rent'
• VM Store UK 'Store Buy' 
• Watch 'W'
• Yesterday

[Gareth_L]

Hello VMViewer

Thanks for your post 

This is being looked into and as soon as I have some information 

I shall let you know 

Gareth_L