Virgin Media Community

[Doudar]

Can you view 4K UHD channels on the TV Go app?

[Ernie_C · Accepted solution]

Not to my knowledge.

They don’t even appear in the Guide so you can’t set recordings from the app.

[Doudar]

The UHD channels do show up in the program guide but you are right there is no way to view or record them.

[Dean_C]

Hello @Doudar,

Thanks for your post. 

TVGo does not playout UHD content. If you are subscribed, there should be a record option on a programme.

If you're unable to see the record button, but you can see a reminder button, then directly underneath you will see an upgrade message.

Regards, 

Dean C
Community Moderator