on 07-12-2021 18:42
I am unable to remove any devices from my Virgin Go. I go to device management and replace and a window pops up (that looks like a password is required) saying do I want to remove device. I select Yes and an error message comes up. I see this has happened to others but seems it can only be fixed internally.
[MOD EDIT: Subject title changed for clarity]
on 08-12-2021 18:47
Thanks for posting and welcome to the community.
Sorry to hear you're having issues with the removal of devices.
I'll PM you now to assist further
Best,
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