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Device management

JennyG3
Joining in

We have to re_register the same computer every time we want to watch virgin on the go as it doesn't recognise it.   Have reached the maximum.no of times we can change it, how do we get it re-set?  

2 REPLIES 2

Client62
Hero

Could this be caused by the computer randomly changing its MAC address ?

Zoie_P
Forum Team
Forum Team

Hi JennyG3, 

Thank you for your post and welcome to forums 🙌

I am sorry you are having issues with registering TV go, what devices are listed on there for you? 

Zoie