Device management - keeps asking to register devices that are already registered

[LaRusso]

This is the exact issue I'm having in this thread

https://community.virginmedia.com/t5/TV-on-the-go/TV-go-device-management/td-p/5038260

Can someone reset the devices for me please? 

[Adri_G]

Hi LaRusso, thank you for posting on our help forums and sorry to hear of this issue with your TV Go App registered devices.

We're here to help with this, I will send you a PM here soon so we can have a look into things together.

Please, check the top right-hand side of our page to find a purple envelope.
Click on this and you'll see my message.

[DANRODDY7]

This link is broken again : http://manage-virgintvgo.virginmedia.com/skydevices

Can't believe that the technical team in Virgin media who looks after Virgin Media TV GO and device management has not fixed this.