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Device management - keeps asking to register devices that are already registered

Tuning in

This is the exact issue I'm having in this thread

Can someone reset the devices for me please? 


Forum Team (Retired)
Forum Team (Retired)

Hi LaRusso, thank you for posting on our help forums and sorry to hear of this issue with your TV Go App registered devices.

We're here to help with this, I will send you a PM here soon so we can have a look into things together.

Please, check the top right-hand side of our page to find a purple envelope.
Click on this and you'll see my message.

Forum Team

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Tuning in

This link is broken again :

Can't believe that the technical team in Virgin media who looks after Virgin Media TV GO and device management has not fixed this.