Hello, when I sign into sky sports to watch live I get the message ,device limit reached,. An administrator has cleared my old devices on virgin tvgo but the problem remains. Is there anything else I need to do? Driving me mad, thanks.
Hey Mark19622, thank you for reaching out and I am sorry you are having issues with Sky Go.
Have you tried logging into the following page to manage the devices, from here you can delete and make changes.
Make sure it's http and not https.
It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.
Any problems either try an incognito window or clear your browsing history.
Please do let me know. Thanks
Matt - Forum Team
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