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Device limit reached

rob05whufc
Joining in

on ‎13-01-2022 17:15

Hi

I recently got a new iPhone 13 and have gone to watch sky sports through the app and am now getting device limit reached contact your service provider. I have tried the links to go onto device management and it says unable to replace at this time. Can someone help as I am unable to watch sky sports through my phone which is a greater expense to my package!

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2 REPLIES 2

Steven_L
Forum Team
Forum Team

on ‎14-01-2022 17:24

Hey @rob05whufc,

Welcome to the community and thanks for taking the time to post your issue on the forums.

Sorry to hear of the issues that you're having with the Sky Sports app access. I can take a look into this, we can reset your devices from here but firstly we would need to pass account security via a private message, which I will send over in a moment.

Once you respond, we can get this looked into further for you.

Regards,

Steven_L

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Steven_L
Forum Team
Forum Team

on ‎14-01-2022 18:51

You're very welcome @rob05whufc, glad that I could get it sorted for you.

I hope you enjoy watching sports over the weekend.

Regards

Steven_L

 

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