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hatfield
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Device limit reached.

Could you please reset my device limit as it is now at maximum.

Thanks,

Chris H
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Paul_DN
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Re: Device limit reached.

Hi hatfield,

Thank you for reaching back out to us in our community, and welcome back, I can see you have already spoken to us, and we have supported you with this, are you now able to use your chosen devices?

Regards

Paul.

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hatfield
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Re: Device limit reached.

My issue with TVGo viwed on a browser is now fixed but the solution meant my browser was seen as new device and I am now up to maximum 5 devices so I would appreciate if you could reset my device limit.

Thanks
Chris H
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John_GS
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Re: Device limit reached.

Hi hatfield

I'll send you a PM to do so now.

Best

John_GS
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John_GS
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Re: Device limit reached.

Hi hatfield

Thanks for joining me on PM. Just to update the thread, the TV Go devices were reset.

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill