cancel
Showing results for 
Search instead for 
Did you mean: 

Device limit reached

davie200
Joining in

I am having problems with my TV go app, stating " Device limit reached" when I try to watch Sky sports live, this is despite the devices I am attempting to watch on being on the list of devices registered in my device management, ans their being only 3 devices of 5 possible registered. I am also unable to replace any of the 3 devices as when I try I continually get the error message " Sorry we can't register your device at the moment". VM previously reset my devices about 6 weeks ago, but I am having the issue once again.

1 ACCEPTED SOLUTION

Accepted Solutions

DJ_Shadow1966
Very Insightful Person
Very Insightful Person

Hello

With Sky sports you can only have 2 devices registered and watch on 1 at a time, the limit is not the same as TV Go.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

1 REPLY 1

DJ_Shadow1966
Very Insightful Person
Very Insightful Person

Hello

With Sky sports you can only have 2 devices registered and watch on 1 at a time, the limit is not the same as TV Go.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks