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Device limit reached but i havent changed any

My device limit has been reached but I havent changed any of devices.  I mostly use my laptop but the other day it said I need to register it!

Can you possibly reset my devices so I can use the Tv Go app, thanks

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Re: Device limit reached but i havent changed any

Hi chris_dutton1, thanks for getting in touch - sorry for the delayed response.

 

I'm also sorry you've encountered this problem when using TV Go on your laptop. There is a sticky about this you can find here which explains that certain things can cause each instance of your browser to be registered as a new device - such as clearing your cache/cookies, or browsing in incognito mode. 

 

Tom

 

 

 

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