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decdoc
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Device Registration

As with may others I have reached my limit despite only using two devices.

Can someone help me out and explain why it keeps happening

 

Many thanks

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decdoc
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Re: Device Registration

Any mods can help with this?

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Graham_A
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Re: Device Registration


@decdoc wrote:

Any mods can help with this?


The Moderators don't generally reply to posts, that is the role of the VM Forum Team.

Response times are currently around seven days from date of first posting.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Katie_WT
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Re: Device Registration

Hi there @decdoc

 

I can see that you have been assisted via Private Message by a colleague - I do hope that your devices are all now working ok. 

 

Please do remember, the way TVGo works it means customers have to keep cookies on their PC or laptop or it will register as a new device every time and use up all the changes. You can read more about that here: 

 

TVGo Registered Devices

 

Thanks

 

Katie - Forum Team


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decdoc
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Re: Device Registration

all sorted thanks
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