I added this to an existing thread but am repeating it again in a new thread.
"Re: Registered Device
Hi. The same thing has happened to me. TV Go is fine on my mobile but it says I have reached maximum devices when I try to use my browsers (on desktop computer). It says I am using three devices on Goggle and one on firefox, .(Plus my mobile) It will not let me in to TV Go on either browser but says I can replace in several days time. This has happened before and I replace when time is up. But then it happens again. I note you say using a different tab can effect this. I have also downloaded new versions of both browsers. Also from time to time I clear cookies. Can you please advise. Many thanks, Sammy."
Thanks for using the forums to get this issue looked into, I am sorry if this is causing you some inconvenience and frustration. I'm also sorry for the delay in getting back to you, but I have some good information. We were aware of this issue on the TV GO App, our IT team have looked into the problem and have since resolved it. Could you please try reinstalling the app and try again please?
Thank you for reaching out to us in our community and welcome, sorry to hear you are having issued with your devices register for TV Go, have you managed to get this resolved since your last post, as it was last month you can change the devices every month.