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Device Management

I have made one change this month, replacing a phone with a computer that was already registered! Yet device management advises I can only make no more changes. I only made one change!!!

The settings don't allow you to rename devices or even delete them. It's terrible. So I have two - My Computer - Safari devices. One of which I want to get rid of. How do I know which is which?

I deleted an iPhone, added my MAC and now it tells me the MAC is registered twice and I have to wait another 22 days to add my iPad. It really is a poor of state of affairs when you don't what devices are being added or deleted as they are the same name. There must be a better way.

The sky device management is actually better!

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Forum Team (Retired) Josh_RW
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Re: Device Management

Hi marty48,


Welcome to the Community!


I'm really sorry to hear you're having trouble with TV Go.


I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details ans sort this out for you.


Speak soon



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