Virgin Media Community

[andrewkaye2809]

Hi, I am trying to find how to manage my devices registered on the sky sports app but cannot find how to do it? Tried speaking to customer services via Whattsapp but getting no reply. Every time I go on to the app to watch it comes up with ‘device limit reached contact your service provider’.

Virgin media website tells you to go to settings then device management then manage sky apps but there is no option for this on their website?

Is there a way of resetting the devices and starting again?

[newapollo · Accepted solution]

 @andrewkaye2809 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure the url is http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[andrewkaye2809]

Thank you

[mickthemunch]

Your comment about using Edge not Chrome proved to be the solution when I found this thread.

[Martin_N]

We're glad to see the VIP's were able to assist with this mickthemunch.

^Martin