Virgin Media Community

[anthonydpaul]

Is there any way someone can clear my registered devices.

My PC has been asking to register a new device each day.

I believe it has something to do with cache and cookies, but since only learnt this while I have no access anymore for 22 days..

Please someone help.

[Gareth_L]

Hello anthonydpaul,

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with the registered devices.

It would be best to use any webpages in Incognito or a Private Window.
I'd like to take a look into this clearing the registered devices for you.

I guess 22 days is a heck of a long time to have to wait.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L