Downloaded the Virgin TV Go app on my Android for the first time after just signing up to Virgin in December. On my first try at watching something, I get the Device Limit Reached error, even though there is no other device set up except my single and only device I am trying to use for the first time!
Hello ap15 and welcome to our Community Forum. I've managed to find your details using the information we have on here and have reset your device list for TV Go. Please re-add your devices back on and let us know if you have anymore problems with it.