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njr8080
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Delete all devices from Virgin Go

I cannot delete/replace any devices on virgin go last month nor this month. 

I have a new iPad and phone and changed to google chrome on laptop but cannot login. 

please can all devices be wiped to I can start again?

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Beth_G
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Re: Delete all devices from Virgin Go

Hi @njr8080,

 

Welcome to the Community Forums! 🙂

 

I'm sorry for our delayed response from here and to see you're having trouble managing your devices on TV GO.

 

I'll be more than happy to reset your devices for you, let me know if you still need them resetting and I can get that sorted for you from here.

 

Kind regards,

 

Beth

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njr8080
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Re: Delete all devices from Virgin Go

Yes please can you reset all the devices. Thanks. 

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Beth_G
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Re: Delete all devices from Virgin Go

Hey @njr8080,

 

Thanks for getting back to me.

 

Your devices have been reset for you now 🙂

 

Let us know if there's anything else you need.

 

Have a great weekend.

 

Beth

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