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Dave

keefburtains
On our wavelength

Dave channel keeps repeating the sports direct advert both on lap top and mobile all other channels work fine, problem at virgin end nothing to do with subscriptions ,network or errors codes , please someone have a look and fix 

4 REPLIES 4

newapollo
Very Insightful Person
Very Insightful Person

Hi @keefburtains 

Just tested on my tablet and PC and confirm that the Dave channel is stuck on the Sports Direct advert.

The progress bar is showing at 87% and just repeats the same few seconds of the advert and cannot be rewound or forwarded.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Tom_W1
Forum Team
Forum Team

Hi @keefburtains, thanks for your post although I'm sorry to hear of your concerns raised here regarding Dave channel.

Is this still happening for you or has the problem now been fixed? Please do let us know and we can investigate further if so.

Many thanks

Tom_W

newapollo
Very Insightful Person
Very Insightful Person

Hi @Tom_W1 

The channels working properly again on my TVGo app via mobile and tablet and also  on my PC

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Thank you for letting us know newapollo. 

Please get in touch if we can assist further. 

 

Nat

Nat