on 29-11-2022 21:42
Dave channel keeps repeating the sports direct advert both on lap top and mobile all other channels work fine, problem at virgin end nothing to do with subscriptions ,network or errors codes , please someone have a look and fix
on 29-11-2022 22:53
Just tested on my tablet and PC and confirm that the Dave channel is stuck on the Sports Direct advert.
The progress bar is showing at 87% and just repeats the same few seconds of the advert and cannot be rewound or forwarded.
on 01-12-2022 08:28
Hi @keefburtains, thanks for your post although I'm sorry to hear of your concerns raised here regarding Dave channel.
Is this still happening for you or has the problem now been fixed? Please do let us know and we can investigate further if so.
Many thanks
on 01-12-2022 10:54
Hi @Tom_W1
The channels working properly again on my TVGo app via mobile and tablet and also on my PC
on 02-12-2022 15:29
Thank you for letting us know newapollo.
Please get in touch if we can assist further.
Nat