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cat66
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Cant sign into Go app

Unable to sign into the Go app on either my phone or tablet...have tried to change password but that hasn't worked.

Please advise what I need to do, as this is so infuriating. 

Thanks 

Steven_L
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Re: Cant sign into Go app

Hey cat66,

 

Are you using your primary login detail to get into TV go? 

 

Are you getting any error messages when you try to login? Are you trying to login using the app or browser version of TV go?

 

 

Regards

Steven_L

 

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cat66
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Re: Cant sign into Go app

Hi,

 

Using primary login and trying to access via the app on both phone and tablet- unistalled and reinstalled the app on both, changed password also. 

Is the site down?

 

Thanks 

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Steven_L
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Re: Cant sign into Go app

The Tv go site is open, I have been using this today myself and had no issues. 

 

I can take a further look into this for you cat66, I will drop over a private message to you now, so that we can get you back into your account.

 

Regards

Steven_L

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cat66
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Re: Cant sign into Go app

Great thanks.

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Steven_L
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Re: Cant sign into Go app

I have sent the private message over, please send over a response and we can get this looked into.

 

Regards

Steven

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