Menu
Reply
Lawtom
  • 3
  • 0
  • 0
Joining in
194 Views
Message 1 of 5
Flag for a moderator

Cannot sign in to virgin go App

Virgin go app not working. Cannot sign in as not yet available. It has been two months now. 

0 Kudos
Reply
Steven_L
  • 4.04K
  • 300
  • 393
Forum Team
Forum Team
64 Views
Message 2 of 5
Flag for a moderator

Re: Cannot sign in to virgin go App

Hey @Lawtom and welcome to the community.

 

I'm sorry to hear of the issues that you're having with TV go and for the late reply to your post.

 

Have you been able to get this issue resolved since you last posted?

 

Which device are you using to access the app?

 

Are you using your primary login details to access the app?

 

Regards

Steven_L

0 Kudos
Reply
Lawtom
  • 3
  • 0
  • 0
Joining in
52 Views
Message 3 of 5
Flag for a moderator

Re: Cannot sign in to virgin go App

I still can't sign in to the app. I can get into the sky go with virgin credentials. The app keeps saying its not available right now.Cannot even sign in. 

0 Kudos
Reply
Lawtom
  • 3
  • 0
  • 0
Joining in
50 Views
Message 4 of 5
Flag for a moderator

Re: Cannot sign in to virgin go App

I am using an iPhone 8 and other devices.I use my usual sign in details.They worked before until the app was updated.

0 Kudos
Reply
Corey_C
  • 2.76K
  • 153
  • 222
Forum Team
Forum Team
31 Views
Message 5 of 5
Flag for a moderator

Re: Cannot sign in to virgin go App

Thanks for your reply and apologies for the delayed response, Lawtom,

 

Have you been able to get this sorted since your post? Can you confirm if you are able to log into the website here: https://virgintvgo.virginmedia.com/en.html

 

Cheers,

Corey C

0 Kudos
Reply