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Chrisja
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Cannot open virgin TV Go app

I can watch TV on the go on my laptop but on my iPhone XS it just says ‘not available’ and goes no further. Any ideas anyone?

I have IOS 14.4 installed on iPhone 

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Ernie_C
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Re: Cannot open virgin TV Go app

Check that you have the TV Go app enabled in the Local Network Privacy settings on your iPhone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Chrisja
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Re: Cannot open virgin TV Go app

Thanks - virgin tv go does not appear in the local network ....when I click on the App all I get is  this blank screen 

0BE8FC77-8CA4-473D-962D-B8312C42F68A.png

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Chrisja
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Re: Cannot open virgin TV Go app

The  App has now started to work - no idea why!

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