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Pedrali
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Cannot log in to Sky Sports App

Suddenly cannot log in using the method i always use to access sky sports from my phone

I go to Virgin tv go then select the channel then exit to watch

Sky app tells me "Could not play channel - your subscription doesn't allow you to watch this programme" 

Other sky channels work but not sports - sports works fine on tv  

Have deleted and re-installed, both virgin tv go and sky sports and re-installed both - turned phone on and off - checked by virgin description and ensured my phone software updated  - Still same message  - not happy  - any advice?  

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Alex_RM
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Re: Cannot log in to Sky Sports App

Hi Pedrali,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues accessing the sports channels via TVGO.

 

Can you confirm if you've tested this on a different device and face the same problem?

 

Alex_Rm

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