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Cannot change or register TVGO or Sky Devices

DaveDDD
Tuning in

Hi, the TVGO devices section is non-responsive & cannot change anything.

The link to manage SKY Sports devices also will not work.

Can you enable or reset these please.

1 REPLY 1

Megan_L
Forum Team
Forum Team

Hi DaveDDD,  

Thanks for using the Community Forums to get this issue with your services looked into, I am sorry if this has been causing some frustration 😥 I would be more than happy to look into this for you!

Could you please try reinstalling the App on your device to see if this resolves the issue? 

Has the device count reached the limit and this is why you want to amend it? 

As for your Sky Sports, we have a small issue with this yesterday however it has since been fixed. Reinstalling the app may resolve this too.

Please let us know how you get on.

Thanks,

Megan_L