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yushoo
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Cannot access tv go on any device

Hi, Just tried to watch live tv on the computer and was informed that I have " max number of devices registered to my account " 

As far as I am aware I have my MOTO G7 plus and chrome registered. I have since changer to Microsoft Edge. Now I cant get anything either on the phone or the computed. What am I paying for?

I get a message saying that I have to wait until 01-10-20  to alter things. Is there anything that can be done to reset things?

Many thanks,

Gavin Smith 

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Lisa_CC
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Re: Cannot access tv go on any device

A warm welcome to our Community Forum Yushoo and sorry to hear you've got the maximum number of devices error preventing you from adding more. Browsers and new tabs can count as a new "device" which may explain why you're seeing that error however I've found your details using the information we have on here and have reset the device list.

 

Please try and re-add your devices to TV Go and let us know if you have any problems.

 

Thanks,

 

Lisa

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