Virgin Media Community

[R21]

All other channels work, playing on iPad and iPhone. 
sky sports app signed in To virgin media, and message states that device limit has been reached.

[newapollo]

Hi @R21 

Your thread title suggests.you are trying to view the Sky Sports channels on the VM TVGO app.

You need to use the Sky Sports app and not the TVGO app.

If you are using the Sky Sports app then you should be able to manage your Sky Devices by logging into

http://manage-virgintvgo.virginmedia.com/skydevices  (Note that's http and not https)

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[Travis_M · Accepted solution]

Hi @R21 

Thanks for posting on the community forum!

How are you getting on after trying the above?

Regards

[R21]

Thanks so much for the help. The link allowed me to delete the old devices. All good now. 👍👍

[Carley_S]

Great to hear this @R21

If you have any further questions or any other issues, please do not hesitate to post again on the community forums. 

All the best,