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Joel2
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Can't watch sky cinema movies on my pc keeps saying pin wrong

  • I have just changed to virgin media and I have the virgin on the go on my all in one pc. Now when I try to watch a sky movie it keeps asking for a pin and I tried both the 1234 and the 0000 but both don't work. When I go to settings it says I haven't set up a pin 
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Melissa_F
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Re: Can't watch sky cinema movies on my pc keeps saying pin wrong

Hi Joel2,

 

Thanks for your post and welcome 🙂

 

I'm sorry you're having problems watching the movies and it keeps asking for a pin. 

 

Can you confirm if you've done the following:

 

Settings > Parental Control > Manage Sky Parental Settings

 

Were you able to reset the pin there?

 

Thanks

 

Melissa

 

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