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BossHogg
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Can’t watch Sky Sports on iPad via Sky Sport App

I have added Sky Sports to my Virgin Media TV Package. Works ok on my TiVo Box, but cannot watch via the Sky Sports App. I cannot watch live TV. I get a message saying my subscription does not allow it. 

Can you help please  

 

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Gertie58
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

Hi

am hoping someone will give you an answer because this is exactly the same problem I have.

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Mullers74
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

Neither can I - any solution?

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Fozzie55
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Helpful Answer

Re: Can’t watch Sky Sports on iPad via Sky Sport App

Does your mini screen have a padlock on it? I can't get in either. Device is registered.
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BossHogg
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

I did have a padlock. Mine is now resolved. I removed the Sky Sports app the reinstalled it. Now working fine. 

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eryn
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

don’t have padlock ..try uninstalling sky sports app and reinstalled but still getting message ..subscription does not allow ?

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Moderator (Retired) Huw_B
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

Hi there Eryn, 

Can I start by welcoming you to the forums, and say that I'm sorry to hear that you've been experiencing an issue with viewing Sky Sports on your iPad. Apologies also for the delay in getting to your post 

I've taken a look at things from this end, and all seems to be set up as it should be. Are you still experiencing this issue?

Let me know. 

Huw


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derek_watson
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

I have just upgraded and installed app for first time but get the same error message and padlocks on channnels

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Forum Team
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Re: Can’t watch Sky Sports on iPad via Sky Sport App

Hi there @derek_watson

 

Cheers for your post - sorry that you're having some issues with your Sky Sports App.

 

You advised that you had just upgraded - are you able to view the channels on your TV all ok? Are they working?

 

When you're logging into the app, are you logging in using your MyVirginMedia account information? 

 

Do pop back if you need any further assistance, thanks so much.

 

Cheers

Katie - Forum Team


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