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jaym04
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Can't sign into Virgin TV GO App for months!

Hi

I've not been able to log into my Virgin TV Go App (across any devices Ipad, Iphone, Laptop) since I moved addressed last June

This has been very inconvenient can someone please help? Having read previous posts does VM need to activate my new address or account?

The message i get on iphone is "Sign-in failed" even though i use same credentials as when i successfully log into my account online

On my laptop i get "Sign in not possible right now"

Please help!!

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Zoie_P
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Re: Can't sign into Virgin TV GO App for months!

Hi Jaym04,

Welcome to forums and thank you for your first post 🙂

have you tried to register with your new account number?

thanks, 

Zoie

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