@Paul_DN wrote:
Hi grimble49,
Thank you for coming back to us, if you have tried everything and still get the same issues so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.
Regards
Paul.
Hi there, I'm experiencing the same issue with TV GO APP and webpage as well as with virgin connect app since my services were activated 2 weeks ago, if I may ask were you able to solve the issue please? I spoke in private message to Chris from VM, gave all the details and he sent the issue to the IT team which I'm waiting for over a week now, nothings been solved. Please help if you know something about it 🙏 thank you