Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Just joined
233 Views
Message 1 of 4
Flag for a moderator

Can't login to Virgin TV Go

Hi,

I can't login to my Virgin TV Go. I can login online using my details but not Virgin TV Go. I have uninstalled the app but that doesn't work. I have tried it on another device and it still doesn't work 

0 Kudos
Reply
Highlighted
  • 6
  • 0
  • 1
Tuning in
231 Views
Message 2 of 4
Flag for a moderator

Re: Can't login to Virgin TV Go

Same issue here, trying to login again and again for the last 30 minutes...

0 Kudos
Reply
Highlighted
  • 1.89K
  • 95
  • 176
Forum Team
Forum Team
77 Views
Message 3 of 4
Flag for a moderator

Re: Can't login to Virgin TV Go

Hi rysingo, thanks for posting and welcome to our community. 

Sorry to hear you're having issues accessing TV Go.  Can I ask if you're getting any 'error' messages and also which device are you attempting to access the app?

Regards


Lee_R

0 Kudos
Reply
Highlighted
  • 1.89K
  • 95
  • 176
Forum Team
Forum Team
77 Views
Message 4 of 4
Flag for a moderator

Re: Can't login to Virgin TV Go

Sorry @keanoo

Please can you confirm if you're getting any error messages and also what device or devices you're trying to access the app on?
Regards

 

Lee_R

0 Kudos
Reply