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Can't log in to virgin tv go on firetv

lynne48s
Joining in

I have installed virgin tv go on my firetv, after typing in username and password, it won't let me select the sign in, just doesn't action at all.

6 REPLIES 6

nodrogd
Very Insightful Person
Very Insightful Person

You might find this older thread helpful:

https://community.virginmedia.com/t5/TV-on-the-go/Fire-stick/td-p/4359456 

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Gareth_L
Forum Team
Forum Team

Hello lynne48s

Sadly Fire Tv is one of the devices that our App is not able to viewed on sorry 

Full list of compatible devices are listed here 

Gareth_L

Is it not that the fires tick app is only available for Irish virgin media customers? 

Aah I see. We only deal with Virgin Media UK here on the forums. 

 

Please see contact details for Virgin Media Ireland here

 

I believe this is available for Ireland. 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


It was on the fire stick as available to download and then it rejects a U.K. log in so it needs to have a better message to say it’s restricted to Ireland… or better still make it available to log in for U.K.!!!!

Thank you for your feedback @ljmcn 

 

 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs