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lynne48s
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Can't log in to virgin tv go on firetv

I have installed virgin tv go on my firetv, after typing in username and password, it won't let me select the sign in, just doesn't action at all.

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nodrogd
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Re: Can't log in to virgin tv go on firetv

You might find this older thread helpful:

https://community.virginmedia.com/t5/TV-on-the-go/Fire-stick/td-p/4359456 

VM BB TV Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Gareth_L
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Re: Can't log in to virgin tv go on firetv

Hello lynne48s

Sadly Fire Tv is one of the devices that our App is not able to viewed on sorry 

Full list of compatible devices are listed here 

Gareth_L

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Ijmcn
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Re: Can't log in to virgin tv go on firetv

Is it not that the fires tick app is only available for Irish virgin media customers? 

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Ayisha_B
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Re: Can't log in to virgin tv go on firetv

Aah I see. We only deal with Virgin Media UK here on the forums. 

 

Please see contact details for Virgin Media Ireland here

 

I believe this is available for Ireland. 

Ayisha_B
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Ijmcn
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Re: Can't log in to virgin tv go on firetv

It was on the fire stick as available to download and then it rejects a U.K. log in so it needs to have a better message to say it’s restricted to Ireland… or better still make it available to log in for U.K.!!!!

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Ayisha_B
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Re: Can't log in to virgin tv go on firetv

Thank you for your feedback @ljmcn 

 

 

Ayisha_B
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