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Can’t enable location services

Silbers7519
Joining in

Good evening. I have downloaded the virgin tv go app and am unable to watch on 3G and 4g as I get a message enable location services.

Under location services I am unable to find the app for Virgin Tv on go. I have tried uninstalling the app 

13 REPLIES 13

allow virgin tv go to access:

Blue tooth 

Local network 

Siri & Search 

Mobile data 

 

All are marked green 

Thank you for confirming this @Silbers7519 

Have you tried rebooting the phone completely after marking Local Network as on your phones settings for the Virgin TV Go app? 

Here to help 🙂
Virgin Media Forums Agent
Carley

What’s the best way to reboot 

You can either do it the normal way, by turning your phone off.

Or do it via the settings.

Best wishes.

John_GS
Forum Team


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