Menu
Reply
mcconnellogue19
  • 5
  • 0
  • 0
Joining in
171 Views
Message 1 of 2
Flag for a moderator

Can't access TV on the tv go app and the tv control app

When I have tried to watch TV channels on both the virgin tv go app and the TV control app tonight I'm getting the following message for every station on both apps - 

"Sorry - this isn't available, sorry, this programme is not available in this region"...

I have logged out and signed back in to both apps hoping this would solve the issue but it hasn't. On my tablet I have then switched off the WiFi and switched it back on again and the problem still persists. I have then switched off and switched back on the location button on the tablet to see if that resolves the issue but it hasn't. Can you advise how to fix this issue as both apps were working fine earlier today with no issue. 

Thank you...

0 Kudos
Reply
Steven_L
  • 4.04K
  • 300
  • 393
Forum Team
Forum Team
32 Views
Message 2 of 2
Flag for a moderator

Re: Can't access TV on the tv go app and the tv control app

Hey @mcconnellogue19,

 

Thanks for your post on the forums and sorry for the late response.

 

 

How are things looking at the moment with the app? Have you been able to get this issue resolved since your post?

 

 

 

Regards

Steven_L

0 Kudos
Reply