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Can not sign in to virgiin go

No matter what I do including have a new password sent by email I can't activate my TV go account

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Re: Can not sign in to virgiin go

Hi Paulmancity65, 

I'm really sorry you're having some issues accessing your TV GO account, this isn't good. 

I'd also like to apologise for the delay in getting back in touch, we have been busier than usual. 

Has this been sorted since your post? 

If not then please can you expand on what is happening exactly when you try to use TV GO? 

Is there a specific error code? 

Does this happen on all devices? 

Keep us posted so we can help further. 

Emma_C - Forum Team
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