on 10-09-2023 20:30
A few years back when the old TVAnywhere was available, it used to be an easy thing to just sign in from anywhere on my PC and select a TV programme to record on the TIVO.
Now I've just spent 2/3 of the time of the programme I wanted to record trying to figure out how to do it on the new TVGo site. I can find my TIVO ok but seem to only be able to watch live programmes online - hunted everywhere for the option to record it without success. Eventually gave up, & went & did it manually on the darned TIVO. Small thing, but when I'm ill it used to be a great help to not have to walk down 2 flights of stairs for the purpose!
Have I just missed it, or is it another of the stupid App things only now?
Answered! Go to Answer
on 11-09-2023 17:54
Hi again @Delta99
I've just done a quick forum search of your previous posts and it seems you have either a Tivo or V6 box. As advised in << this thread >>
If you have a TiVo or a V6 TiVo, you use the Virgin TV Control app to manage recordings, not the Virgin TV Go app.
on 11-09-2023 00:30
Hi @Delta99
You should be able to set the recording from the TV Guide as per the photos below
on 11-09-2023 13:59
Yeh, see that's what I'd have hoped for, but the above is what I'm getting 😞 Same for all programmes - best I got was a Watch button but none of the rest.
Is it a security thing or something? I mean I'm logged in on the TIVO etc or at least can access it fully from the same site, so can't figure out where the block is.
on 11-09-2023 15:52
on 11-09-2023 17:33
Confused - so not just to be signed in to TVGo? (As I was). So I'd have to go to Virgins website & sign in there first before opening up TVGo & signing in there as well? Never had to do that before,
on 11-09-2023 17:54
Hi again @Delta99
I've just done a quick forum search of your previous posts and it seems you have either a Tivo or V6 box. As advised in << this thread >>
If you have a TiVo or a V6 TiVo, you use the Virgin TV Control app to manage recordings, not the Virgin TV Go app.
on 11-09-2023 18:05
Ahh yes, think this has indeed happened to me before with this confusion over the right app for this box. So frustrating as I seem to always get pushed to the TVGo & forget!! Thanks for the reminder!
on 12-09-2023 18:16
Hi Delta99, thanks for the message and welcome back to the forums.
Have you managed to to record the programmes.
Can you confirm if this is an issue for you?
Kind regards, Chris.
on 12-09-2023 20:29
Hi Chris
Thanks for checking. I've not yet managed it as I was really looking for a PC option, but gather TVAnywhere is now only available on the App. I've no room on my devices for any more Apps as they're old devices without much memory. But if there's an easy option for being able to use it on the PC I'd love to know about it 🙂