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Jt80
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Bt sport on virgin go

Once again bt sports has disappeared from virgin go app with a helpful message; if you would like to watch this channel please phone blah blah.. I am paid up with my package and can watch bt sports on my box but not on the go app. Wanted to watch while cooking sunday lunch. Anyone elsehave same problem?

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Lakesfan
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Re: Bt sport on virgin go

Same here - message to update package for BT sports but already paid up for this 🤬

Not impressed 

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morgunte
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Re: Bt sport on virgin go

Yep, having the exact same problem. 

Paid up BT sport subscription, but being asked to 'upgrade' to watch through TVgo using Chrome on Windows 10.

Tried resetting my channels, logging out and back in again, etc. but problem remains.

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Jt80
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Re: Bt sport on virgin go

I tried calling 150 on my landline but I appear to be having problems with that too haha 👍

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Tom_F
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Re: Bt sport on virgin go

Hi Jt80, thanks for your post - apologies for the delay.

 

Apologies also to you and others affected by this issue. I understand this has since been fixed as per: https://community.virginmedia.com/t5/TV-on-the-go/BT-Sport-disappeared-from-TV-Go/m-p/3974093#M60965

 

...but if anyone is still having problems now please let us know.

 

Tom

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