Trying to watch any box sets on the TV go app and it comes up with - 'an error occurred - sorry we can't play this at the moment'
Can anyone help? Live TV works but the box sets do not.
I too have this problem. Did you get a fix for it?
Nope - nothing! Hoping someone on here can help me
Thanks for your post and welcome to our community.
Sorry to hear you've been having some issues with the box sets on TV Go, it's not what we like to hear.
Do the box sets work on your V6 or TiVo box fine?
I can appreciate you posted this on Wednesday so is it still an issue now?
I'm still ha ing this issue, 3 weeks or so. Works fine on v6 box.
Can you confirm what box sets you've tried so we can test it from here?
None of them work. I've randomly tried to play about 20 of them in the last 10 mins
All returning the error...
Sorry - we cant play this at the moment (300)
I have reset your devices from here
Can you please try uninstalling and reinstalling the App again
See if this helps
Uninstalled and re-installed. Still not working.
Thanks for trying that
Can I ask what device you are using