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Blank Screen When Trying To Open Sky Sports on my Windows 10 PC

Whenever I try to login to Sky Sports on my DELL PC a blank web page opens for about 10 seconds and then closes without prompting me to enter my Virgin Login details. I also have a Windows 10 laptop and this works perfectly and I can logon without issue. Does anyone have any ideas how to troubleshoot or resolve this. I have tried different browsers with no success.

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Re: Blank Screen When Trying To Open Sky Sports on my Windows 10 PC

Hi Dean_Romford, 

Thanks for your post on the forums, I am sorry you're having this issue with your desktop TVGO service. 

I have some troubleshooting steps for this particular issue here - 

  • Try a different browser. 
  • Delete cache in browser. 
  • Reboot computer. 

Please let me know if this helps stop this blank screen issue. 

Thanks, 

Megan_L

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