Virgin Media Community

[jp2]

I have had an issue which I see others have suffered namely a device registering more than once and still not recognised.

My problem I thought was rectified when Virgin cleared all devices and able to start again.

Ipad registered and works but laptop registers and is not recognised, I use Microsoft Edge.

Any help appreciated.

[Gareth_L]

Hello jp2

Thanks for your post 

TV Go on a web browser has always been the same with this issue 

Each time you open a page its gets registered as device but will not show a name 

We would always advise to use the App to get the best experience 

Gareth_L