@StrangelyBrown wrote:
BT Sport content is not showing on the mobile app. When I tune in to says ‘unable to currently display’ the content. Other channels seem fine - My sky sports is working fine on app (and tv) as is sky movies - as also within package. BT sport shows on TV box okay but content is unavailable in App. Have rebooted box and birds and hub (no changes and unsurprisingly to no effect) cannot get help and support . Anyone have suggestions ?? Anyone else suffering similarly ?
SB
PS - when I do a systems check via the app it inexplicably says my tv box isn’t connecting (it is- I have all channels and broadband is fully working )
HI @StrangelyBrown
BT Sport channels are working for me via the TVGO app.
I don't know how you are able to view the Sky Sports channels on the TVGO app, as they are only available to watch via the Sky Sports app.
I notice you say that when you perform a systems check via the app it says your tv box isn’t connecting
Are you using a third party router? Which set top box do you have? Which mobile device are you using? Do you see the same error when using a different mobile device, or when using the desktop player on a PC/laptop?
DaveI don't work for Virgin Media.I'm a Very Insightful Person, I'm here to share knowledge.
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