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Jamiefors
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Message 71 of 77
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Re: BT Sport disappeared from TV Go

Cannot get BT sport on iPad, sky sports and all movies have gone too.

logged off/on, reinstalled and will nothing 

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Message 72 of 77
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Re: TV Go Missing Channels

Sorry to hear that you've been having problems @Jonodawg and @Jamiefors

 

This post is from Saturday, so are you both still having the same problems with the app? 

 

Thanks

Steven_L

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Jamiefors
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Message 73 of 77
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Re: TV Go Missing Channels

Hi

Yes, still not resolved, no bt sport or sky channels on my ipad

jamie

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Jonodawg
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Message 74 of 77
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Re: TV Go Missing Channels

Steve_L

Mine is now back on and working thanks. Bit annoyed it wasn’t there when I needed it though.

J

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Message 75 of 77
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Re: TV Go Missing Channels

Sorry to hear this Jamiefors.

 

We would need to get this looked into in more depth by the faults team as you should have a fully working app now. We can do this online chat, with our technical team. Would you be ok with that?

 

A purple envelope should appear at the bottom right of your screen and you can join the chat with our team.

 

Thanks

Steven_L

 

 

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kentishred
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Message 76 of 77
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Re: TV Go Missing Channels

its missing for me now....

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Re: TV Go Missing Channels

Hi kentishred. 

 

Thanks for posting, I'm sorry to hear you're having some trouble with missing channels. 

 

We are aware some customers are having this problem, you'll be able to find more information on this  here

 

Alex_Rm

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